TERMS AND CONDITIONS
These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service.
This website is owned and operated by Bridal Spain.
We aim to process all enquiries and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion.
We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions that apply shall be those, which you accepted when placing your order.
If you have any questions or comments about the Bridal Spain website, or want to ask us anything about our terms and conditions, please contact us by using our Contact Us page. If you are unable to use the contact us form please use the following email address firstname.lastname@example.org
Bridal Spain has taken every care in the preparation of the content of this website, in particular we try to ensure that all the prices shown on the website are accurate.
Pricing and availability information is subject to change without notice.
All prices are quoted in EU euros. All prices are inclusive of VAT but do not include delivery charges.
How your order is processed
After you have placed an order with us, we will send an email acknowledgment of that order to your designated email address. This email is a confirmation and receipt of your order.
If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.
Our receipt of your offer to purchase our goods is subject to their availability. Our acknowledgment of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods that you have offered to purchase we will tell you as quickly as possible and a full refund will be given. Please note that despatch estimates are not guaranteed and that despatch times should not be relied upon as such.
Payment can be made using the following major credit and debit cards: Visa, MasterCard, Maestro, and Electron. Payments can also be made via PayPal.
All deliveries are subject to stock availability and authorisation of your payment.
We will deliver your order to an address of your choice.
For home delivery, the delivery charge is the same, irrespective of the number of items ordered.
Delivery is within four working days for mainland UK and Northern Ireland, and within seven days for outlaying areas. Orders being delivered to the Channel Islands will take between 7-10 days.
Next Day Delivery
The next day delivery service applies on orders placed before 7pm Sunday – Friday for delivery the next working day. Orders placed on Saturday will be delivered on Monday. The next day delivery service is only available in areas as specified by our courier service. If the service is not available in your area it will not be shown as an option once you have selected your delivery address. Delivery times cannot be guaranteed.
Please note that Next Day is a proof-of-delivery service, and requires a signature on delivery.
Deliveries are normally made Monday-Saturday from 8am-8pm (excluding Bank Holidays). You will receive a confirmation of despatch to your chosen email account.
If you have any questions about the delivery of your order, please contact us on email@example.com or use our contact form on the Contact page on our website.
If you wish to return your item(s), you can choose from one of the options below. Items must be in their original condition and returned within 28 days of receiving them.
Free Returns via Post Office in EU
Please return your goods via Post Office to the return address found in your parcel box and send us an e-mail with the copy of postage receipt attached. Once we have received the goods, we will issue full refund on the items.
Exchanging an item you bought online
We can’t offer an exchange as part of our returns process for items purchased online.
If you are returning something and need the same product in a different size or colour, or simply a replacement product, you need to place a new order online for the item you require. Your new order will be sent to you directly and we will process your return according to our returns policy as soon as we receive it.
All of this is in addition to and does not affect your statutory rights.
Right to cancel this agreement
Under the Consumer Contracts regulations 2013, you have the right to cancel your agreement with Bridal Spain within a period of 14 calendar days. This period begins the day after you receive the goods. Please contact us as soon as possible to notify us of your cancellation request. If your order has already been dispatched then you will need to return the goods, click here for further details on our returns policy. Refunds will be processed within 14 days of receipt of the product. Goods must be returned before a refund will be processed and the product must be returned in its original condition.
How you can cancel this agreement
Please contact us as soon as possible if you wish to cancel your agreement, you can do so by writing to us on firstname.lastname@example.org Orders can only be cancelled before processing/despatch has begun.
Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible. If cancelled orders are erroneously delivered to you, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
How Bridal Spain can cancel this agreement
We reserve the right to cancel the order if:-
We have insufficient stock to fulfill your order
We are unable to obtain payment
We do not deliver to your area
A product fault or an error in the product description has been identified.