Black velvet purse japanese knot bag

Delivery

All orders are subject to a processing time of 5–7 business days before shipping. This allows us to carefully prepare, package, and quality-check each item prior to dispatch.

We offer Standard and Express shipping options for domestic and international orders. Delivery timeframes are estimated from the date of dispatch (not order date).

Standard Delivery

Delivery time begins after the order has been processed and dispatched.

Spain (Mainland) estimated delivery: 3–5 business days after dispatch
European Union estimated delivery: 5–8 business days after dispatch
International (Outside the EU) estimated delivery: 7–15 business days, depending on destination and customs procedures

Express Delivery

Spain (Mainland) estimated delivery: 2 business days after dispatch
European Union estimated delivery: 2 business days after dispatch
International (Outside the EU) estimated delivery: 3–5 business days, depending on destination and customs procedures

Return & Refund Eligibility

You have the right to return clothing items within 30 days of receiving your order—no explanation needed, as per EU law. To qualify for a return or refund:

Items must be unworn, unwashed, and in original condition
All tags and original packaging must be intact
You must provide proof of purchase (e.g., order confirmation)